Reaching out to a video company can feel a little like walking into a car dealership. You’re not sure who you’ll talk to, how hard the pitch will be, or what happens next.
We’d rather you know exactly what you’re walking into. So here it is.
Step 1: You reach out, and a real person follows up
When you send us a message, you’ll get a quick automatic reply so you know it landed. Then someone on our team reads what you wrote and reaches out personally, usually within one business day.
If you’d rather skip the back-and-forth, you can book a 20-minute call directly.
Step 2: A 20-minute conversation
This is a relaxed call, not a sales pitch. We want to hear about your goals, your audience and what success looks like for you. We’ll talk about the kind of video that fits, whether that’s a single project or an ongoing Partner Plan, and give you a sense of timing and budget.
You’ll leave the call knowing whether we’re a fit. If we’re not, we’ll tell you.
Step 3: A proposal and a first look at the idea
If it makes sense to keep going, we put together a proposal. It spells out what we’ll make, what it costs and when it will be done.
Along with it, we often include a soft treatment: a short, early sketch of the creative direction. Think tone, look, the story we’d tell and a few visual references. It’s not a finished script. It’s enough for you to picture the video and tell us if we’re on the right track.
No surprises later. You’ll know what you’re getting before anything starts.
Step 4: Sign off and kickoff
Once you’re ready, you sign the agreement online and we schedule a kickoff. This is where we dig deeper into your brand, your message and the people who will be on camera. The detailed planning starts here, after you’ve decided to work with us.
Step 5: Pre-production, shoot day and edit
This is where the creative work happens. We shape the story, plan the shoot, line up crew and locations, and prep everyone who will be on camera. On shoot day, our job is to make it feel easy for your team.
In the edit, you’ll see the video come together and have a chance to share feedback. We keep you in the loop so the final video feels like yours, not ours.
Step 6: Delivery and what comes next
You get your finished video in the formats you need for your website, social channels and anywhere else it will live. Afterward, we’ll ask how it went. Your feedback makes us better, and if you’re happy, a review means a lot to a team our size.
If you’ve been thinking about video and aren’t sure where to start, that first conversation is a good place.
Waves Media
Want video like this for your brand?
We help organizations and brands plan, film, and share video that moves people. Let’s talk about what you’re working on.
Need video all year long? See how the Partner Plan works.