Case Study: Transcarent
Transcarent helps employees and their families get the right care, from finding a doctor to pharmacy, surgery, and cancer care.
We produce the videos that help members understand and use those services: a wayfinding overview, service explainers, remote member testimonials, and custom versions for their employer clients.
The Wayfinding video: a two-minute overview that shows members how Transcarent helps them find the right care, right when they need it.
“The Waves team is fantastic to work with!
Jordie Valdes, Transcarent
Always responsive, willing to meet any deadlines, and overall a pleasure.
I’d definitely recommend them to others looking to create videos.”
We’ve made explainer videos for many of Transcarent’s services, with multi-language caption options to reach more patient populations. Here are two samples: Pharmacy Care and Cancer Care.
We’ve worked with Transcarent across their services: wayfinding, pharmacy, surgery, cancer care, and more.
Many member testimonials were recorded remotely, so we could capture real stories from members anywhere in the country and turn them into polished videos.
Member testimonials captured by webcam and screen recording, then edited into polished stories that show the difference Transcarent makes.
A Surgery Care video customized for one of Transcarent’s employer clients, so their employees see benefits that feel made for them.
If you’re in health tech or employee benefits, your members have access to great services, but they need to understand them to use them. Video is how you explain each service clearly, share real member stories, and give every client a version that feels like their own.
We’ll be the team that keeps your video library growing with your services.