Make virtual care feel human.

Case Study: Amwell

Amwell is a digital care company that connects patients, providers, and health plans through virtual care.

We’ve produced videos across Amwell’s business: patient stories, service and promo videos, executive communications, and virtual summit content, often on tight timelines.

The patient journey

The Amwell Patient Journey: a story-driven video that shows what virtual care looks like through a patient’s eyes.

The Amwell Patient Journey

“The team at Waves Media is incredible.
One of the best production companies I have worked with.
They did the impossible for us.
Turned around two pieces in a 4-week window over the holidays,
while maintaining quality and professionalism.”

Julia, Amwell

Sound familiar?

  • Virtual care is still new to many patients, and they need to see how it works.
  • You’re speaking to patients, providers, and health plans, all at once.
  • Big announcements and events come with tight timelines.
  • Every piece has to meet enterprise healthcare standards.

Stories that show the service

A patient story about preventative care that works, plus service and promo videos like Her Options and You Need a Coach.

Preventative Care That Works: a patient story
Her Options
You Need a Coach

From patients to the C-suite.

Amwell has been a true partner for years. We’ve worked together on everything from patient-facing stories to executive communications.

When a big announcement or summit came up on short notice, we turned it around fast, without cutting corners on quality.

Executive and event content

Virtual summit sessions and a CEO State of the Union, which opens with an announcement video we turned around on short notice.

Amwell State of the Union
Virtual Summit: fireside chat
Virtual Summit: Converge State of the Union

“Waves is outstanding.
From their professionalism to their creative expertise and direction,
the quality of their work speaks for itself.
I’d be thrilled for a chance to work with them again!”

Jennifer, Amwell

The results

  • Patient stories that make virtual care feel human.
  • Service and promo videos for Amwell’s programs.
  • Executive communications and virtual summit content.
  • Fast turnarounds on last-minute requests, including two pieces in four weeks over the holidays.

What this could look like for you

If you market a digital health or health tech company, you’re explaining something new to patients, providers, and partners at the same time. Video is how you show real people using your service, make big announcements land, and keep every audience informed.

We’ll be the team that moves fast when you need it, and still gets it right.

See more healthcare videos →

Ready to tell your patients’ stories?