Earn trust before the first visit.

Case Study: iSpine Health Center

iSpine Health Center in Pasadena treats pain, arthritis, and neuropathy without medications, injections, or surgery. Their care is excellent, but they had almost no online presence.

We gave new patients a way to meet the practice before they ever walk in: a practice video, an office tour, and ads, all delivered fast.

In his words

Dr. Fadi Al Selhi of iSpine Health Center on working with us, and what video has done for his practice.

“Most people are wary about visiting a doctor for the first time.
Video does help build some level of trust.”

Dr. Fadi Al Selhi, iSpine Health Center

Sound familiar?

  • New patients are nervous. Most are wary about seeing a new doctor for the first time.
  • Your care is excellent, but your online presence doesn’t show it.
  • Referrals only go so far. You need a way to reach people who don’t know you yet.
  • You’ve worked with video people before, and you’re still waiting on the final cut.

Meet the practice

The main video on iSpine’s website introduces Dr. Fadi, his approach, and what makes their care different, so new patients feel like they already know the practice.

Fast, professional, and easy to work with.

Private practices don’t have time for a long, drawn-out production. We planned it, shot it, and delivered it quickly, so iSpine could start using it right away.

Now the videos do the introducing for them: on their website, on social, and in ads.

“Most photographers will shoot a video and you’re lucky if you see the video in a year.
It was done very fast.”

Dr. Fadi Al Selhi, iSpine Health Center

A look inside, and a reason to book

A short office tour lets new patients see the space before their first visit, and two ads put the practice in front of people looking for relief.

Office tour
30-second ad
Practice ad

“We don’t really have a lot of online presence, so the video production helped that challenge because it allowed us to engage with people.”

Dr. Fadi Al Selhi, iSpine Health Center

The results

  • “I’ve already seen a positive impact for sure.” Dr. Fadi Al Selhi
  • A real online presence for a practice that barely had one.
  • New patients get to know the practice before they walk in, so they arrive more comfortable.
  • Delivered fast: a practice video, an office tour, and ads, ready to use right away.

“I’d recommend Waves because they’re very fun to work with.
They have amazing videos, very efficient.”

Dr. Fadi Al Selhi, iSpine Health Center

What this could look like for you

If you run a private practice, your next patient is probably nervous about the first visit. Video lets them meet you first, see your space, and understand your approach, so they show up already trusting you.

We make that easy: a short planning call, an efficient shoot that works around your schedule, and videos delivered fast enough to actually use.

See more medical practice videos →

Ready to help patients trust you before they walk in?